Logging into the UCLA Health System is a straightforward process designed to ensure secure access to patient information, medical records, and healthcare services. For patients, families, and healthcare professionals, accessing the system securely is paramount to protect sensitive health information. Here’s how you can securely log in to the UCLA Health System:
For Patients and Families
MyUCLAHealth Portal: The MyUCLAHealth portal is a secure online service that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and more. To log in:
- Navigate to the MyUCLAHealth website.
- Click on the “Log In” button.
- Enter your username and password. If you’re a new user, you’ll need to sign up first by clicking on “Sign Up” and following the registration process.
UCLA Health Mobile App: For on-the-go access, UCLA Health offers a mobile app that allows you to manage your health care from your smartphone or tablet. Download the app from the App Store or Google Play, and log in with your MyUCLAHealth credentials.
For Healthcare Professionals
UCLA Health Network: For UCLA Health employees and affiliated healthcare providers, access to the network requires a valid username and password.
- Use the UCLA Health Intranet for internal resources and information.
- For remote access, utilize the UCLA Health Virtual Private Network (VPN), ensuring you follow all security protocols and guidelines set by the UCLA Health IT department.
Epic Systems Access: Epic is the electronic health record (EHR) system used by UCLA Health. Healthcare professionals can access patient records, document care, and perform other clinical tasks through Epic.
- Log in to Epic using your provided credentials, ensuring you are using a secure, hospital-approved device or a properly configured personal device through the VPN.
Security Tips
- Strong Passwords: Always use strong, unique passwords for your accounts and change them regularly.
- Two-Factor Authentication (2FA): Enable 2FA whenever possible to add an extra layer of security to your login process.
- Secure Devices: Only access the UCLA Health System from trusted devices, and ensure your devices and browsers are updated with the latest security patches.
- Public Wi-Fi: Avoid accessing sensitive health information over public Wi-Fi networks, which may not be secure.
Troubleshooting
If you encounter any issues logging into the UCLA Health System, consider the following steps: - Check Credentials: Ensure your username and password are correct. Passwords are case-sensitive. - Account Lockout: If you’ve attempted to log in too many times with incorrect credentials, your account may be locked out. Contact the UCLA Health IT support for assistance. - Technical Issues: For any technical difficulties or if you’ve forgotten your credentials, reach out to the UCLA Health support team for help.
Conclusion
Secure access to the UCLA Health System is crucial for maintaining the confidentiality, integrity, and availability of patient health information. By following the above guidelines and practicing good cybersecurity habits, you can ensure your interactions with the UCLA Health System are safe and effective. Remember, protecting health information is a shared responsibility between patients, families, healthcare providers, and the health system itself.
